Frequently Asked Questions

Our specialist team will work with you through every step of the process. From Research and Development, through manufacturing, testing and filling to helping with brand packaging. Tailored to your specific needs, we can help with any of the services we offer.

Yes! Whether a single product or a full range, our team will work with your brief and guide you to creating the absolute best product for your requirements. We pride ourselves on delivering pristine products, all formulations developed at pH Factor will undergo Microbial testing before manufacture.

Yes we do. We are licensed to formulate to standards such as: Australian Certified Organic (ACO), Organic Food (OFC),  ECCERT (EU Organic), COSMOS.

Yes! We offer training and workshops facilitated by our team of experts. Our qualified trainers and Chemist can help to provide sales, marketing and manufacturing staff with  basic product and ingredient knowledge.

Yes! Our help desk enables you to get in touch with our team. Our team can answer client enquiries regarding your products and raw materials.

Each project is unique, so each timeline is different. We will work with you to bring your vision to life and at our initial meeting we plan timelines to deliver the best possible results. If your idea is launch critical, we have the expertise to help tailor a custom solution to fit the brief.

We value your business and understand how precious an idea is. We treat all client information, brand names and product formulations with the utmost discretion, all information shared with us is confidential.